Privacy 

Policy

Effective Date: August 1st, 3025


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1. Introduction

Derma Clinic Dubai (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information you provide when you visit our website, interact with us online, or use our services.

By using our website, you agree to the terms of this Privacy Policy.

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2. Information We Collect

We may collect the following types of information:

a. Information You Provide Directly

• Your name, email address, phone number, and other contact details
• Medical history and treatment preferences when submitted via forms
• Payment details (if applicable)
• Any information you send to us by email, form submission, or online chat

b. Information Collected Automatically

• IP address, browser type, and device information
• Pages you visit, time spent on the site, and navigation patterns
• Cookies and similar tracking technologies (see section 5 below)

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3. How We Use Your Information

We use your personal data to:

• Respond to your inquiries and appointment requests
• Provide and personalise our services
• Send you updates, offers, and service reminders (if you opt in)
• Maintain internal records and comply with legal obligations
• Improve our website, services, and customer experience
  

We will not sell or rent your personal information to third parties.

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4. Sharing Your Information

We may share your information with:

• Licensed healthcare providers within our clinic for treatment purposes
• Trusted third‑party service providers who help us operate our website and manage bookings
• Legal authorities if required by law or to protect our rights and safety
  

All third parties are required to keep your data secure and only process it according to our instructions.

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5. Data Retention

We keep your personal information only as long as necessary for the purposes it was collected, or as required by law. When it is no longer needed, we securely delete or anonymise it.

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6. Cookies & Tracking Technologies

Our website uses cookies to:

• Remember your preferences
• Analyse site traffic and improve performance
• Deliver relevant advertising (if applicable)
  

You can control cookies through your browser settings, but disabling them may affect your website experience.

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7. Your Rights

Depending on your location, you may have the right to:

• Access and request a copy of your personal data
• Correct any inaccurate or incomplete information
• Withdraw your consent to marketing communications
• Request deletion of your personal data, subject to legal and medical record retention requirements
  

To exercise your rights, contact us at info@dermaeliteclinic.ae

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8. Data Security

We use technical, administrative, and physical safeguards to protect your personal data from unauthorised access, use, or disclosure. While we take every precaution, no system is completely secure.

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9. Links To Other Websites

Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of these websites.

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